Terms of Service

1. Introduction

Welcome to Car Epoch Fitness. These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing our website or using our services, you agree to be bound by these Terms.

Car Epoch Fitness is a company registered in England and Wales, with our registered address at 45 Victoria Street, Manchester, M3 3AS, United Kingdom.

2. Definitions

• "Company" refers to Car Epoch Fitness
• "Services" refers to all services provided by the Company, including home gym setup, personal training, equipment rental, and wellness consultation
• "Client" or "You" refers to the individual or entity using our services
• "Equipment" refers to fitness equipment provided by the Company
• "Website" refers to car-epoch.com and all associated pages

3. Service Provision

3.1 Home Gym Setup Services

• We provide consultation, equipment selection, and installation services
• All installations are carried out by qualified professionals
• Installation scheduling is subject to availability
• You must provide safe and reasonable access to the installation area

3.2 Personal Training Services

• Personal training sessions are provided by certified trainers
• You must disclose any medical conditions or injuries that may affect training
• Training programmes are tailored to your fitness level and goals
• You participate in training at your own risk

3.3 Equipment Rental

• Equipment rental terms are specified in individual rental agreements
• You are responsible for the care and proper use of rented equipment
• Damage or loss of equipment will result in charges as per our pricing schedule
• Equipment must be returned in the same condition as provided

4. Booking and Cancellation

4.1 Booking Policy

• All bookings must be made through our official channels
• Bookings are subject to availability and confirmation
• A deposit may be required to secure your booking
• We reserve the right to refuse service at our discretion

4.2 Cancellation Policy

• Cancellations must be made at least 48 hours in advance for personal training sessions
• Installation appointments require 72 hours notice for cancellation
• Late cancellations may incur charges
• Refunds are subject to our refund policy detailed below

5. Payment Terms

5.1 Pricing and Payment

• All prices are quoted in British Pounds (GBP) and include VAT where applicable
• Payment is due as specified in your service agreement
• We accept various payment methods as displayed on our website
• Late payment may result in service suspension

5.2 Refund Policy

• Equipment purchases: 14-day cooling-off period for unused items
• Services: Refunds considered on a case-by-case basis
• Rental equipment: Pro-rata refunds for early returns (minimum 1 month)
• Refunds processed within 5-10 business days

6. Health and Safety

6.1 Client Responsibilities

• You must disclose any medical conditions, injuries, or health concerns
• Consult with a healthcare professional before beginning any fitness programme
• Follow all safety instructions provided by our trainers and staff
• Use equipment only as instructed and for its intended purpose

6.2 Company Responsibilities

• Provide properly maintained and safe equipment
• Ensure all trainers are properly qualified and insured
• Provide appropriate safety instructions and guidance
• Maintain appropriate insurance coverage

7. Liability and Insurance

7.1 Limitation of Liability

To the fullest extent permitted by law:

• Our liability is limited to the value of services provided
• We are not liable for indirect, consequential, or special damages
• You participate in fitness activities at your own risk
• We recommend you maintain appropriate personal insurance

7.2 Insurance

• We maintain professional indemnity and public liability insurance
• Equipment rental includes basic insurance coverage
• Additional insurance options are available upon request

8. Intellectual Property

• All content on our website is protected by copyright and trademark laws
• Training programmes and materials remain our intellectual property
• You may not reproduce, distribute, or modify our content without permission
• Use of our materials is for personal use only

9. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Website Use

10.1 Acceptable Use

• Use the website only for lawful purposes
• Do not attempt to gain unauthorised access to our systems
• Do not interfere with the website's functionality
• Respect other users and our staff

10.2 Content Accuracy

• We strive to keep website information accurate and up-to-date
• Information may change without notice
• We reserve the right to modify services and pricing

11. Termination

We reserve the right to terminate or suspend services:

• For breach of these Terms
• For non-payment of fees
• For safety concerns
• At our discretion with reasonable notice

12. Dispute Resolution

12.1 Complaints Procedure

• Contact us directly to resolve any issues
• We aim to respond to complaints within 48 hours
• Formal complaints will be investigated thoroughly

12.2 Governing Law

• These Terms are governed by English law
• Any disputes will be subject to the exclusive jurisdiction of English courts
• We encourage mediation before legal proceedings

13. Changes to Terms

We may update these Terms from time to time. Changes will be posted on our website with the updated date. Continued use of our services constitutes acceptance of the modified Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with an enforceable provision that most closely reflects the original intent.